Treatment times

Your booked treatment duration includes your consultation, aftercare, changing and payment.

Medical conditions

Certain medical conditions may prohibit some treatments, please check when booking to avoid disappointment.

Late arrivals

We will always try our best to accommodate delays in arrival.  However, if clients arrive late for their appointment, this will result in the treatment time being reduced, and in some cases it may not be possible to offer the treatment at all. This applies to all treatments booked.


We have a cancellation fee that applies to all bookings. Please see a member of our spa team for further details.

Age Restrictions

Our spa is unable to offer any treatments to those under the age of 16. Please note for pamper days and any treatments booked, an adult must accompany a 16 or 17 year old.